The Cloudvision On-Premises solution has two software components: CloudVision Portal Software (CVP) and CloudVision Appliance Software (CVA). The Software Release Policy and Life Cycle defines the various phases of development and support to guide customers in transitioning to newer versions of the product based on the milestones in the life cycle. Arista Networks will support each major software release train of CloudVision Portal and the CloudVision Appliance Software for up to 24 months from the general availability date for a particular train. The following diagram depicts the release phases and the Arista TAC support mapping across this timeline.
- Major release with new features and functionality
- Active maintenance releases for bug fixes as needed
- TAC support available
- Ongoing TAC support
- Software upgrade required for bug fixes
The following table depicts the CloudVision Portal release support matrix, including the timelines for each major software train (based on the 24 month life cycle policy) and includes the current state of support for each train.
The following table depicts the CloudVision Appliance Software (CVA) release support matrix, including the timelines for each major software train (based on the 24 month lifecycle policy) and includes the current state of support for each train.
* The CloudVision Appliance was recently added to the Lifecycle policy. Because of this, Release 6.0 remains in active development for an extended period.
For assistance with software upgrades, please refer to the CloudVision Appliance Quick Start Guides: DCA-250-CV DCA-300-CV DCA-350E-CV or contact Arista Networks Support by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..