Field Notices
This page aggregates the Arista hardware and software product field notices. For further information on Arista’s hardware and software support policies, please see product documentation.
Field Notice 0078
December 14th, 2023
This field notice is regarding restriction of EOS software image architecture support on certain SKUs with 4GB and 8GB of RAM. Arista EOS is developed on a single codebase and has supported both 32-bit and 64-bit code architectures, with no difference in feature and function support. Starting with EOS release 4.32.0F, targeted to be released between March and April 2024, to optimize platform capabilities, systems listed below will only support either 32-bit or 64-bit EOS images.
Field Notice 0077
December 12th, 2023
The prior versions of CV-CUE (called Aware) supported model specific templates that allowed different configurations for different AP models. With release 17.0.0, the system will stop supporting model specific templates altogether. This requires customers to perform the following actions.
Field Notice 0076
December 12th, 2023
Release 16.0.0 will introduce two changes to the WIPS feature.
Field Notice 0075
November 20th, 2023
Arista and Dell have jointly decided to terminate their partnership on DMF (DANZ Monitoring Fabric), CCF (Converged Cloud Fabric) and MCD (Multi-Cloud Director) products.
Field Notice 0074
January 15th, 2024
From January 27th, 2024, customers running a combination of affected versions of CloudVision Portal, and the hardware platforms listed below, may experience issues with the Zero Touch Provisioning (ZTP) of devices into CloudVision.
Field Notice 0073
July 25th, 2023
It has been identified that with a wide variety of physical tolerances there are occasions where an optic or cable is difficult to remove from a switch. A new optic extraction tool is now available to assist with QSFP, QSFP-DD and OSFP removal and prevent damage to the switch port in cases where an optic is difficult to extract.
Field Notice 0072
May 10, 2023
In very rare circumstances some models of the DCS-7280SR3-48YC8 and DCS-7280SR3K-48YC8 may exhibit buffer memory related errors. This is caused by a misprogramming of the power profile in the voltage regulator. The incorrect power profile may result in HBM CRC errors and packet drops. The problem is corrected by a new version of the voltage regulator programming delivered through an EOS SWIX.
Field Notice 0071
March 7, 2023
DANZ Monitoring Fabric (DMF) Notification: PCIe firmware upgrade for Dell S5232F-ON and Dell S5248F-ON switches running DMF versions 7.0.x and higher.
Field Notice 0070
June 2, 2023
Converged Cloud Fabric (CCF) Notification: PCIe firmware upgrade for Dell S5232F-ON and Dell S5248F-ON switches running CCF versions 5.0.x and higher.
Field Notice 0069
March 7, 2023
This advisory is applicable to customers using CloudVision Cognitive Unified Edge (CV-CUE) on the Arista cloud.
With the 2023.03.15.X CV-CUE UI cloud upgrade, scheduled for late Q1 or early Q2 2023, the UI will have a new and improved look and feel.