This guide is intended for properly trained service personnel and technicians who need to install the following Arista appliances:

This guide is covering the CCA-ETM-Q4 appliance.

Upon receiving the appliance, inspect the shipping boxes and record any external damage. Retain packing materials if you suspect that part of the shipment is damaged; the carrier may need to inspect them.

If the boxes were not damaged in transit, unpack them carefully. Ensure that you do not discard any accessories that may be packaged in the same box as the main unit.

Inspect the packing list and confirm that you received all listed items. Compare the packing list with your purchase order. Parts List provides a list of components included with the appliance.

Refer to the Arista Networks document Safety Information and Translated Safety Warnings available at: https://www.arista.com/en/support/product-documentation.

Any customer, partner, reseller or distributor holding a valid Arista Service Contract can obtain technical support in any of the following ways:

• Email: http://该邮件地址已受到反垃圾邮件插件保护。要显示它需要在浏览器中启用 JavaScript。. This is the easiest way to create a new service request.
• Web: https://www.arista.com/en/support.

  A support case may be created through the support portal on our website. You may also download the most current software and documentation, as well as view FAQs, Knowledge Base articles, Security Advisories, and Field Notices.

• Phone: +1 866-476-0000 or +1 408-547-5502.

   

  Important:

  No user serviceable parts inside. Refer all servicing to qualified service personnel.

  Aucune pièce réparable par l'utilisateur à l'intérieur. Confiez toute réparation à un technicien qualifié.