NG Firewall Additional Apps

This section discusses the following topics:

Contents

Configuration Backup

The NG Firewall's Configuration Backup enables you to recover from hardware failures and disasters. Configuration backup is also used to replicate configuration across multiple deployments of the NG Firewall. If installed and enabled, Configuration Backup automatically backs up your configuration daily to Dashboard and as a secondary option to Google Drive.

Prerequisites

  • To use Configuration Backup, you must have the complete packageor Live Reports available as an à la carte item.
  • To view the status of backups, you need the Reports app.
  • Your appliance must be connected to your ETM Dashboard account to access your backups. Refer to the Support screen to verify that the NG Firewall is connected to the ETM Dashboard.
  • To backup to Google Drive, a Google account must be authenticated using Directory Connector.

Installing the Configuration Backup App

To enable automatic backup, you must first install the Configuration Backup app.
  1. In the NG Firewall administration, click Apps in the menu at the top of the screen.
  2. Verify whether the Configuration Backup app has been installed. If not, follow the steps below to install the app.
  3. Click Install Apps.
  4. Click the Configuration Backup app.
  5. Click Back to Apps and wait for the app to finish the installation.
Configuring automatic backup
  1. In the Apps screen, click the Configuration Backup app to configure backups.
  2. Toggle the Power switch to enable or disable automatic backups.

     


     

  3. Click the Cloud tab.
  4. Review the Daily Backup setting and modify the Hour and Minute if necessary based on when you want the daily backup to occur.
  5. Click Backup now if you want to initiate an immediate backup.

Configuring a Secondary Backup using Google Drive

You can use Google Drive as a secondary backup option. Before configuring backups to Google Drive, you must connect your Google your account to the NG Firewall. To configure backup to Google Drive:
  1. Go to the Google Connector tab.
  2. Check Enable upload to Google Drive:
  3. Confirm the name of your Google Drive Directory.
  4. Click Save.

 

Viewing Backup Activity

To view backup activities such as the most recent backup or potential failures, click Reports in the top menu or click one of the predefined reports in the Status screen.

Restoring a backup using ETM Dashboard

To restore a backup from ETM Dashboard:

  1. Log in to Dashboard with your account.
  2. Click Appliances in the top menu.
  3. Select an appliance from the Appliances list.
  4. Locate the Cloud Backups panel and select a backup based on the timestamp.
  5. Click Download.
  6. Click Yes to confirm.

     


     

Restoring a Backup in Google Drive


 

To restore a backup from Google Drive:
  1. Log in to your Google account.
  2. Go to your Google Drive and locate the directory used by NG Firewall (e.g., Configuration Backups).
  3. Select the backup file and click Download from the menu.
  4. Log in to your NG Firewall.
  5. Go to config > System > Restore .
  6. Choose a Restore Option.
  7. Click Restore from File and select your backup file.

Related Topics

Restore

Configuration Backup Reports

The Reports tab provides a view of all reports and events for Configuration Backup.

Reports

You can access the applications reports via the Reports tab at the top or the Reports tab within the settings. All pre-defined reports will be listed along with any custom reports that have been created.

You can search and define the reports using the time selectors and the Conditions window at the bottom of the page. The data used in the report can be obtained on the Current Data window on the right.

Table 1. Pre-Defined Report Queries
Report Entry Description
Configuration Backup Summary A summary of configuration backup actions.
Backup Usage (all) The number of configuration backup successes and failures over time.
Backup Usage (success) The number of successful configuration backups over time.
Backup Usage (failed) The number of failed configuration backups over time.
Backup Events All Configuration Backup events.

Related Topics

Report Viewer

Reports

Live Support

Live Support entitles users to access the Edge Threat Management support team via phone and email.

To learn more about this service, visit the Support page. Live Support includes Configuration Backup.

Support

The Support Portal button opens our ticketing system, which is also reachable at the Support Portal. You can also email us directly at This email address is being protected from spambots. You need JavaScript enabled to view it., which will automatically create a support ticket.

Please include as much information as possible when filing a ticket, and please remember that a Live Support subscription is required to work directly with the support team. We will be unable to escalate free customer issues to the engineering team.

Support Information lists information that helps Edge Threat Management Support verify your license and identify your box:
  • UID: The unique identifier number for your NG Firewall. This number is generated during the installation process.
  • Build: The exact build version your NG Firewall is running.

Related Topics